Return & Refund Policy
At Delta SEO Tools, we strive to ensure that all our digital tools function smoothly and meet your SEO needs. We understand, however, that issues may arise. Below you will find our policies regarding returns and refunds for our digital products including SEMrush, Ubersuggest, Envato, Storyblock, and other main tools.
Update and Replacement Policy:
- Update Wait Time: If you are facing any issues with our tools, please allow a waiting time of up to 20 minutes for updates to take effect. Our tools, including SEMrush, Ubersuggest, Envato, and Storyblock, typically update within this timeframe.
- Replacement Time: Occasionally, some tools may not update promptly. If a tool fails to update, we offer a replacement time of up to 48 hours to resolve the issue.
Refund Eligibility:
- Continuous Non-functionality: If any of our tools, up to a count of 5, continuously fail to work, you are eligible to apply for a refund or return. This policy is applicable under any condition where the tools do not function as expected for an extended period.
Applying for a Refund or Return:
- Contact our support team through your account dashboard or at support@ deltaseotools@gmail.com explaining the issue in detail.
- Please include any screenshots or documentation of the problem to expedite the process.
- Upon receiving your request, we will investigate the issue, which may include waiting through another update cycle to confirm the problem.
- If we determine that the issue qualifies for a refund or replacement under our policies, we will initiate the process promptly.
Please Note:
- Refunds are processed based on the original method of payment.
- It may take several days for your refund to appear on your statement, depending on your bank or credit card issuer.
We value your business and are committed to providing you with the best possible service. Thank you for choosing Delta SEO Tools.